Cayman First puts you in control of your health information

Stay informed about your health plan and find tools to help you stay healthy and save money.

  • You and your doctors can file claims online
  • Get text message updates when claims are paid
  • Print a temporary card

Policy Holders

The online Customer Service Center is open 24x7x365 to assist all Health Insurance policy holders. In the near future, the Customer Service Center will be available to all Motor and Property policy holders as well.

Check the Status

As a policy holder of Cayman First Health Insurance you can find information about your specific benefits plan by logging in to the Customer Service Center.

  • View the status of a claim
  • View your benefits and deductibles
  • View your claims history and print Explanation of Benefits Statements

Stay Informed

As a policy holder of Cayman First Health Insurance your claims information will be electronically stored in your private data vault. This allows you to access it at your convenience from anywhere in the world using an Internet connection and your password. If you’d like us to send you an email or text message to let you know a new one has just been added to your data vault, be sure to log in to the Customer Service Center and update your ‘My Account’ information.

  • Update your email address
  • Update your cell phone number
  • View notices that Cayman First has posted on the Message Board

Find and Submit a Form

As a policy holder of Cayman First Health Insurance you may need to submit information from time to time. You will find all of our forms readily available to you in the Customer Service Center on the ‘Documents’ page. Once you’ve printed and completed the form you can return it without ever leaving your desk. The Customer Service Center ‘Submit’ page will allow you to directly upload your completed form to your Cayman First Account Representative.

Get Assistance

Your support team at Cayman First is available to help you. To make it easy to find us, we’ve listed all of our contact information in the ‘Contact Info’ page.

Print a Member Card

As a policy holder of Cayman First Health Insurance you have been issued a Member ID Card. If you need another copy you can easily print it yourself by logging in to the Customer Service Center.