To receive important information from Cayman First, be sure to register and regularly update your email addresses. To register, log on. You can add, update or delete your email address and contact information at any time using our secure website.
As a healthcare provider for our policy holders we want to support your efforts. Our goal is to simplify the administrative side of healthcare management so you can focus on patient care. The online Customer Service Center is open 24x7x365 to assist all physicians, dentists, clinics, hospitals and pharmacies that are registered healthcare providers with Cayman First. If you are not currently registered and would like to apply please contact us.
Online Claims Services
The Cayman First Customer Service Center provides you, as a registered Cayman First Healthcare Provider, online access to
- Verify patient eligibility
- Submit claims
- View patient benefits and deductibles
- Check Payment Status
A record of all payments for claims submitted to Cayman First will be electronically posted in your private data vault accessible by logging in to the Customer Service Center. Payment records will be filed by claim number and by date for easy retrieval.
As a healthcare provider your payment information will be electronically stored in your private data vault. This allows you to access it at your convenience from anywhere in the world using an Internet connection and your password. If you’d like us to send you an email or text message to let you know when a new claim has been paid, be sure to log in to the Customer Service Center and update your ‘My Account’ information.
- Update your email address
- Update your cell phone number
- View notices for Healthcare Providers that Cayman First has posted on the Message Board
Find and Submit a Form
As a healthcare provider you may need to submit information from time to time. For your convenience, you will find our most commonly used physician and provider forms readily available to you in the Customer Service Center on the ‘Documents’ page. Once you’ve printed and completed the form you can return it without ever leaving your office. The Customer Service Center ‘Submit’ page will allow you to directly upload your completed form to your Cayman First Account Representative.
Your support team at Cayman First is available to help you. To make it easy to find us, we’ve listed all of our contact information on the Contacts page.