Motoring accidents are pretty rare on Cayman, but we all know they can happen, and when they do, it can be very stressful, especially if your motor vehicle is your pride and joy. We put your needs first, and make it as easy as possible to find the right type of motor vehicle insurance for you at the right price, and our market leading and exclusive First Response Service provides you with free accident assistance 24 hours a day, 7 days a week, 365 days a year.
Motor Insurance Coverages
Compulsory Third Party Only
ONLY provides cover for your legal liability to third party property and persons. Loss or damage to your motor vehicle is NOT covered. Provides the minimum protection as required by law.
This covers your reasonable legal costs and expenses (other than those associated with traffic offences) arising from a covered event provided that we have agreed to do so in writing to you prior to them being incurred.
This covers the cost of repair or replacement of the glass in the windscreen, windows or sun-roof of your motor vehicle and the cost of repairing resultant scratching of the exterior bodywork surfaces of your motor vehicle following breakage by any cause.
This covers the cost of replacing your motor vehicle with a new one of the same (or similar) make, model and specification subject to availability if your motor vehicle is beyond economical repair, or is stolen and not recovered.
This covers reasonable and customary veterinary fees incurred by you if your pet suffers accidental injury or death while your pet is travelling in your motor vehicle or if your pet is inside the motor vehicle at the time of a theft and your pet is not recovered.
Firstly, you should immediately report it to us – do not wait until you get a police report as this delay could negatively affect your claim. We will then formally ask you to obtain a police report. The police will not usually release any reports for vehicle thefts or fires without a request letter from us.
Can I cancel my insurance policy at any time during the policy period?webster2016-09-08T21:53:29-05:00
Yes you can, but you must return the current Certificate of Motor Insurance (or any current Cover Note if you have one) to us first. Without this, we will not be able to cancel the policy. Depending on the circumstances surrounding the cancellation, you may be entitled to a refund of any premium you have paid.
How soon should I notify you in the event of an accident or other loss?webster2017-08-07T23:54:21-05:00
You are only entitled to any No-Claim Discount if you meet the eligibility criteria for it. The policy wording shows how this operates clearly.
We also offer a very special No-Claim Discount Protection option, which also has eligibility criteria, where your No-Claim Discount is NOT reduced if you have an at-fault claim. A small additional premium is required for this very desirable feature.
Aren’t all losses covered by my “Comprehensive” motor policy?webster2016-09-08T21:50:12-05:00
This scenario can, and does, happen. We are only required to pay you the market value of the vehicle or the sum insured as shown in the policy schedule, whichever is the less, at the time of loss and not the loan balance payable to your lender. Your lender will look to you to pay the shortfall to them in such scenario.
Is anyone who drives my car with my permission covered by my Cayman FIRST Key Protector Private Motor policy?webster2016-09-08T21:48:32-05:00
No. Your current Certificate of Motor Insurance (or current Cover Note if you have one) shows who is entitled to drive and would be one of the following categories:
You or you and the joint proposer only driving
Any authorised and licenced driver aged 22 and over (max age 75), with valid full driving licence for at least 1 year
Any authorised and licenced driver aged 25 and over (max age 75), with valid full driving licence for at least 1 year
Named authorised, licenced drivers (max age 75)
You should not allow an uninsured driver to drive your vehicle under any circumstance. Otherwise your policy will not respond in the event of loss or damage. All drivers must hold valid licences to drive.
If I have a Comprehensive policy with you, does it provide coverage for a rental vehicle if my own vehicle is not roadworthy following an accident or fire?webster2016-09-08T21:47:58-05:00
Not necessarily. We are only required to pay you no more than the market value of the vehicle or the sum insured as shown in the policy schedule, whichever is the less, at the time of loss. However, the market value is the price your vehicle would be expected to fetch on the open market in Cayman in its current condition. Remember that most vehicles depreciate in value as they get older, with some vehicles depreciating faster than others. This depreciation is also taken into consideration.
How does my previous driving record affect my motor premium?webster2016-09-08T21:29:37-05:00
The premium that you pay is a reflection of your driving record amongst other factors. So policyholders/drivers who have a good driving record are entitled to No-Claim Discounts. These are shown in our policy wording.