First Response 2018-06-25T16:09:46+00:00

Broken down? Call 943-4778 and we will take care of the rest.

First Response Service

Cayman First takes Accident Scene Assistance in Grand Cayman to a new level. Our FIRST Response service is an exclusive free service to our motor insurance customers available 24/7, 365 days per year. Accidents may be rare, but it’s stressful when they happen. So we’ve specifically designed this service to guide you when they do, while making sure any accident claims are processed as quickly as possible.

  • Free to our motor insurance customers
  • 24hr. Accident Scene Response
  • Claims Processing starts at accident scene
  • Money-Back Guarantee
  • Expedited Claim Settlement (Preferred Repairers)
  • Your claim could be settled on the same day as the accident

Free Roadside Assistance

We also offer our customers free roadside support in Grand Cayman 24 hours a day – simply call 94F-IRST (943-4778) and we will take care of the rest.

Towing Disabled Vehicles

Change Flat Tyres

Jump Starts

Emergency Fuel Delivery

Money Back Guarantee

We offer a money-back guarantee for our Comprehensive policyholders, that we will process your claim within one working day of attending the accident scene. Where there are circumstances beyond our control, the start of the “one working day” may be adjusted accordingly. When you call us and we attend the accident scene, we will reduce your deductible by $100. If we fail to process your claim within one working day, we will reduce your deductible by an additional amount of up to $100 – Subject to the total reduction not being greater than 50% of your deductible.

Preferred Repairers

Our Preferred Repairer network offers customers the opportunity to utilise the expertise and skills of a select group of expert motor repairers. These expert motor repairers have been chosen for their up-to-date technical qualifications, specialised equipment and proven track record to carry out repairs to a very high standard and exceptional customer service. All repairs will be backed by a guarantee and will be subject to inspection by one of our qualified motor engineers.

H & R Auto Body Shop 
Airport Warehouse Building
10 Durham Dr Industrial Park
George Town
949-5728

R & R Auto  
47 Durham Drive
George Town
949-1613

Vampt Motors 
514 Walkers Road
George Town
949-2245